Richard Hicks' Forefront TMG Blog

When performing POODLE attack mitigation on the Forefront TMG 2010 firewall by disabling SSL 3.0, you may encounter a scenario in which TMG’s SQL services fail to start after a reboot.

Looking through the Windows system event log you may see an error message logged by the Service Control Manager with event ID 36871 which states:

A fatal error occurred while creating an SSL server credential.
The internal error state is 10013.

In addition you may also see an error message logged by the Service Control Manager with event ID 7024 which states:

The SQL Server (ISARS) service terminated with service-specific
error %%-2146893007.

This can occur when SSL 3.0 is disabled at the same time that TLS 1.0 is also disabled. Even though TLS 1.1 and 1.2 might be enabled, TMG requires that TLS 1.0 specifically be enabled for SQL server services to function properly when SSL 3.0 is disabled.

To resolve this issue, enable TLS 1.0 Server in the registry by changing the value of Enabled to 1, as shown here. If these registry keys do not exist, create them.

Restart the server for the change to take effect.